Email support
[email protected]
Typical topics: backup/restore, PIN lockout, notifications,
accessibility, store listing questions.
Support
Help for LifeKeeper users and the contact URL required by Google Play and the Apple App Store.
Legal & privacy
Common questions
Where is my data?
On your phone, in an encrypted vault. V1.0 does not upload household records to LifeKeeper servers. See the privacy policy.
I forgot my PIN
Use Forgot PIN on the lock screen. You can restore from a backup you previously created, or reset the device vault (this deletes local data). Keep backups somewhere safe.
How do I move to a new phone?
Create a password-protected backup in More → Backup, install LifeKeeper on the new phone, then Restore from backup. Platform cloud restore of the app data is disabled so the encryption key never travels silently.
Notifications did not fire
Check Settings → Notifications and OS permission. Attention Required on the Home tab remains the on-device source of truth when the OS delays alerts.
Developer / store reviewers
Application id: com.lifekeeper.app
Privacy policy URL: https://lifekeeperai.com/privacy.html
Support URL: https://lifekeeperai.com/support.html
Terms URL: https://lifekeeperai.com/terms.html
Accessibility
LifeKeeper targets large touch areas, semantic labels and text scaling. For TalkBack / VoiceOver issues, email support with device model and OS version.